Project Management: (with MS Project CD Rom)

Project Management is no longer about managing the sequence of steps required to complete the project on time. It is about systematically incorporating the voice of the customer, creating a disciplined way of prioritising effort and resolving trade-offs, working concurrently on all aspects of the project in multi-functional teams, and much more. It involves much closer links between project teams and downstream activities, e.g. in new product development, integration with manufacturing, logistics and after-sales support – in this case 80 per cent of the costs are determined before they take over! This book takes a fresh look at the new techniques used by best-practice companies to improve their project management performance. It shows how the disciplines used by Toyota and the Deming approach to management can be applied to any kind of project in any industry. Students will find the mixture of academic debate and practical casestudies helpful and teachers will welcome the discussion questions after each chapter.