Improving Air Safety through Organizational Learning

The author presents a sound analysis of how modern aviation systems progressed by relying primarily on complex technology and flawless regulation. While this learning model increases capabilities to manage expected events, it lacks the power to respond adequately to unforeseen ones, because trust in the abilities of the human operator has been relinquished.

The book makes for fascinating reading for professionals interested in cognitive and educational psychology; human factors in aviation piloting; aircraft software design, development and usability; transportation safety, policy, economics, and ethics; business management; and organization development. Human factors/ergonomics professionals will be especially interested in this work because of applications to human-computer interaction, human-systems integration, human decision making and individual differences in dynamic environments, modeling/simulation, test/evaluation and training/development.