Service Management For Dummies
Back to Search
Book Statistics
1 Views
0 Comments
0 Rating

Service Management For Dummies

Author: Judith Hurwitz, Robin Bloor,Marcia Kaufman, and Fern Halper

Description

Open the book and find:

  • How the digital world has altered service

     

  • Service management assets and tools

  • Resources for best practices and standards information

  • Advice for defining, creating, and maintaining a service management plan

  • The six layers of service management

  • How to optimize a data center

  • Ideas for managing your business assets as services

  • The role of virtualization and cloud computing


 

Keywords

Service Management Customer ITIL Service Management Strategy Service Universe Data Center Service Support Service Desk Device Management Data Management IT Security Manufacturing Health Care Retail Hospitality Education Service Service Management Resources

Download & Read Options

Service Management For Dummies,.pdf

PDF

Login to Read Login to Download

Reader's Comments (0)

Login to Comment
No Comments Yet

Be the first to share your thoughts about this book!

Related eBooks

Ferguson Career Resource Guide to Grants, Scholars

Ferguson

View
Getting to the Heart of Leadership

Dr Megan Crawford

View
Business Statistics (2nd Edition)

Norean D. Sharpe, Richard D. De Veaux, Paul F. Velleman

View
Risk Management Handbook for Health Care Organizat

Roberta Carroll

View