Managing Successful It Outsourcing Relationships
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Managing Successful It Outsourcing Relationships

Author: Petter Gottschalk,Hans Solli-S�ther

Description

In this well-timed book Petter Gottschalk and Hans Solli-Sæther methodically tackle the subject of IT outsourcing and how to successfully manage outsourcing relationships, something that is crucial for the success of any organization. In doing so, they bring together their expertise as academics and researchers, along with Professor Gottschalk’s enormous wealth of experience as one-time chief information officer and chief executive officer of several organizations.

Keywords

IT Outsourcing Business Process Outsourcing Outsourcing E-Business Infrastructure Outsourcing Performance Neoclassical Economic Theory Relational Exchange Theory Stakeholder Theory Enter Strategy Evaluation Transition Negotiation Outsourcing Relationships Dispute Resolution Governance Stakeholders Costs Benefits Risks Knowledge Management

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