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Outsourcing IT
Description
Information technology is one of the most common management functions to be outsourced. It is also one of the most complex. Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract between yourself and the other party if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book provides a comprehensive guide to the whole process.This fully revised book builds on the success of the first edition (published in 1998) and brings it up-to-date for the 21st century. It now contains a new chapter on offshore outsourcing, which has become the latest area of concern for businesses considering outsourcing, while the chapters on public procurement and staff transfer have been completely rewritten. Importantly the chapter on confidentiality and security has been overhauled to reflect the increasing significance of these fields plus the changes in data protection law since 1998.All parties involved in outsourcing contracts need access to well informed and competent legal advice. Rachel Burnett's book continues to offer just that.
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