Using the authors’ knowledge and practical experience across a range of organizations and cultural settings this publication depicts the systematic efforts required for organizational development. This covers the following five major elements, each with a dedicated chapter describing in detail the tools and techniques necessary for successful performance improvement:
•Process Management
•Change Management and Organizational Development
•People-Focused Performance Management
•Knowledge Management and Performance
•Organizational Performance through Tactical and Strategic Partnering
Essential Tools for Organizational Performance not only brings these inter-related topics together in a logical way but allows each to be considered as a stand-alone performance strategy. It fully references the original source of the models used and where additional in-depth information may be found.
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